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Rules

  1. Sports Rules
    1. General Betting Rules
      1. 1.1.1. A market’s outcome is finalized once it has been determined. 1.1.1. A market is settled once it is determined.

Example: The match winner in the 1X2 market is determined at the end of the normal time (regular) of an event. The 90 minutes, plus any additional time called by the referee, are considered “normal duration”, and the football (soccer) 1×2 match winner is determined.

      1. 1.1.2. In the event that an event is driven into Overtime (when regular-time does not decide who the winner is), all markets clearly state that winnings, subject to “include overtime”, are paid after the event ends. Any penalty kicks or other deciders that may occur, are not considered unless explicitly stated in the market.
      1. 1.1.3. In the event that events are delayed or cancelled, bets may still be placed. All bets will be valid as long as they kick off (or start) within 48 hours of the official start time. The company reserves the right, at its discretion, to cancel all bets on postponed events and to refund stakes to Clients.
      1. 1.1.4. In the event that events are abandoned after their official start time and continue from the organizer within 48 hour, the Company reserves all rights to keep all bets valid.
      1. 1.1.5. If events are abandoned at the event’s start time or not received by the organizer within 48 hour, the Company will settle all markets determined in the pitch and refund stakes to Clients. In such cases, however, the Company reserves the right at its discretion to cancel all bets and refund stakes to Clients.
    1. There are exceptions to the general rules as follows:
      1. 1.2.1. All bets on tennis will remain open until the official or organizing body declares a winning team. The 48 hour rule will not apply in such cases. In the event of a player retiring, all pitches are settled in accordance with the pitch and all other markets declared null and void. To avoid confusion, if a player retires before the last point is completed, the match winner market will be null. However, all markets relating to sets or games that were determined are settled in accordance with their terms. Match tie-breaks will determine which set is considered the third. Each match, tie-break, or match tie-break counts for 1 game.
      1. 1.2.2.Baseball matches in which two teams play 2 consecutive games are referred to as Game 1 or Game 2. All bets are valid and the games will be deemed chronologically played. To avoid confusion, if Team A plays against Team B twice, then the result of Game 1 will be used to determine whether bets were placed on Game 1 or Game 2. The result of Game 2 will be used for bets on Game 2 as they were originally scheduled. The 48 hour rule applies (e.g. If a match is abandoned during the second half, the markets for the first half will be settled as normal.
    1. The Company reserves all rights to refuse to accept any part or all of a bet without giving a reason to Client. Client stakes will be refunded if a bet is rejected.
    1. The Company may cancel or void a part of a wager at any time before an event begins. This is without giving reason to the customer.
    1. The Company may cancel or void a part of a bet after the event begins, but only if it has been accepted by the Company.
  • a mistake in the language (palpable error), of the event, the odds or the starting time
  • The Client attempts to circumvent Company limits (potential payouts) and risk management by placing multiple identical or comparable bets or opening multiple account;
  • The Client is taking advantage of any secret information or public announcements that he has which could affect the outcome of the bet.
  • The Client placed related bets.
  • The Client actively participates in the event as referees, players, managers, or any other person who has a direct or indirect relationship to the participants.
  • The Company is affected by a technical error that results in incorrect odds or events.
  • Any other valid reason, duly communicated to Client upon request.
    1. If the venue changes, the Company reserves the rights to cancel all bets on an event.
    1. If there are significant changes in the event’s circumstances, such as the length of play time, distance in a race, or number of periods, the Company reserves the right not to accept any bets.
    1. Explanation of certain types of betting

Scorers: First, last, or any time scorer

If a Client does not play or arrives in the pitch after the first goal has been scored, the client will lose the First Goalscorer bet.

If a Client does not play, bets on Last Goalscorer are considered lost.

All Clients who participate in any game of Anytime Goalscorer are eligible for the Bets. If a Client does not play, all Bets on Anytime Goalscorer are considered lost.

If a match is aborted but there was at least one Scorer then bets are on the first Goalscorer. Bets on the last goalscorer will be void. The winner of the Goalscorer Market for this player will be declared and all other bets are void.

Head to Head Bets

You can predict which participant will be in the top position, or have better results or score more points. These bets must be placed by both the participants. All bets will be void if the participants get the exact same result, and thus tie.

Outright Bets

You can predict which participant (3 or more participants) will be in the top position, or have better results or score more points. These bets must be placed by all participants.

If one or more participants do not wish to participate, the odds of them being there are reduced by applying the probability of missing participants to the remaining participants using the same margin.

If more than one participant achieves the exact same winning result, and thus achieves a tie (e.g. initial odds 2.70 and three tie participants), the odds applicable to that tie will be equal to the accepted odds divided times the number of tie participants. (Eg. Initial odds 2.70 and three tie participants will give you final odds: 2.70 / 3. = 0.90) Unless the official governing body selects only one winner using an additional statistic criteria (e.g. assists).

Booking markets

A yellow card is one card. A red card is two cards. A player can get one yellow and a second yellow driving towards a red card. This makes it three cards. A player can only receive three cards. Settlement will be determined based on all card data available during normal event play. Cards that are not shown by the end of an event will not be considered. Cards of non-playing players are those that have been replaced by coaches or players who have not played in the game. These cards will not be considered.

Book markets with points

A yellow card is worth 10 points, while a red or second yellow-red score 25. A player who receives a second yellow card for an offense that results in a red card is not included in the total. A player can only receive 35 points. Settlement will be determined based on all card data available during normal play time for an event. Cards that are not played after the last whistle will not be considered. Cards of non-playing players are those that have been replaced by coaches or players who have not played in the game. They will not be considered.

Corners

Only if the corner has been executed, does it count towards the market settlement? Market settlement does not include corners won by teams, but not executed.

Intervals

The first interval is the time between 00:01 and the end of the minute shown as the end minute. The interval 1-15 minutes is, for the avoidance of doubt, the time period between 00:01 and 15:00

The referee will determine the last interval. The interval between 30:01 and the end of the First Half is taken to be the 30-45 minute. The Full Time is defined as the time between 75:01 and the end of the Full Time.

    1. The Client bet history must be verified before a bet can be valid. If the Client is unsure about whether a bet is valid, they are asked to verify the open (pending bets) or contact Customer Service.
    1. 1.10.The Company does not assume any responsibility for the accuracy, completeness, or up-to dateness of information and services offered, i.e. Live scores and results messages are available on the Website. Only the Company confirms and records the stake. All bets cancelled due to an erroneous market/event are null and odds of winning are reset at 1,00
    1. Only results that were achieved on the playing surface or platform are accepted by the Company. Any disciplinary actions taken by a court of sports or another court will not be accepted. The Company reserves the rights to withhold any payment or freeze winnings in the event of a violation of the sports laws. This applies to live betting events.
    1. 1.12.Winnings will be paid up to a maximum limit. The Company will not be liable for any amount that the Client has placed on a wager. The winnings will be reduced in such cases. This applies even if the Company does not warn the bettor about possible winning limits exceedingly when placing the bet. Maximum winning limit per Client is EUR 20.000, or the equivalent per week. The Company reserves all rights to set different winning limits for each player.
    1. 1.13. To avoid a bet being rejected due to changes in odds, the system updates the odds automatically before slip confirmation. The customer should verify the updated odds in the betting slip prior to proceeding with confirmation.
    1. 1.14. The Client cannot combine related bets on the Same Event (“related Bets”) are two or more bets with related contingencies.
    2. 1.15. The Company may offer Cash-Out prior to an event’s full-time result. If the Cash Out request is granted, the information will be displayed immediately and the bet will settle. The Cash Out amount will not be affected by the final market result. If the client is successful, the Cash Out amount will be the total amount returned to their account. All bets settled with Cash Out do not count towards any offer’s turnover requirement. The Company cannot guarantee the availability of Cash-Out if a bet was placed with the intention to use Cash-Out. If the market or bet is not settled correctly, the Company may reverse the Cash-Out settlement.
  1. Casino, Live Casino & Games General Rules
    1. Casino & Games
      1. 2.1.1. All bets placed at the Casino are placed on servers of third party providers depending on which provider the bet was placed. The Casino Games Providers have granted the Company a license to market, promote and represent the Casino games. The Company receives, holds, and pays funds to Account holders for transactions and settlements with Casino.
      1. 2.1.2. All Casino games are trusted and checked by authorities to protect against hacking. Technology loopholes that are not connected to our Company could allow certain users to exploit these loopholes. Any irregular winnings or betting patterns will also be investigated. The Company reserves the right, in accordance to the Governing Law, to seize any winnings.
      1. 2.1.3. Casino games have a low margin for Clients’ benefits. Bonuses may also be offered to further reduce the Company’s margin. Any Client who acts in a fraudulent manner, either alone or in a group, may misspell or omit bonus rules. The Company reserves the rights to seize any winnings.
      1. 2.1.4. 2.1.4.
      1. 2.1.5. The Company has insurance on Jackpots with the casino providers, so all winnings are paid through global pools. To avoid any confusion, the winnings will be paid to the Client once the Casino provider has transferred the funds to the Company.
    1. Live Casino Rules
      1. 2.2.1. All bets placed at the Live Casino are placed on the respective servers of the providers based on the provider where the bet was placed. The above-mentioned providers have authorized the Company to promote, market, and represent the services of Live Casino, as well as to receive, hold, and pay funds relative to Account holders for transactions and settlements with Live Casino.

 

      1. 2.2.2. Restricted list of countries that NETENT games are not allowed to be played

2.2.2.1. Absolute Restriction

NetEnt won’t allow NetEnt Casino Games (regardless of whether NetEnt Casino Games are being supplied in that jurisdiction) to be supplied to entities operating in the following jurisdictions.

Belgium, Bulgaria and Colombia, Croatia, Czech Republic. Denmark. Estonia. France. Italy. Latvia. Lithuania. Mexico. Portugal. Romania. Spain. Sweden. Switzerland. United Kingdom.

2.2.2.2. 2.2.2.2.

All NetEnt Casino Games are not available in the following territories.

Afghanistan, Albania. Angola. Australia. Bahamas. Botswana. Belgium. Bulgaria. Colombia. Croatia. Czech Republic. Denmark. Estonia. Ecuador. Ethiopia. France. Ghana. Ghana. Ghana. France. Ghana. Ghana. Ghana. Ghana. France. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. France. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana. Ghana.

2.2.2.3.Blacklisted Games Territories

The following NetEnt Braded Games are subject to additional restrictions, in addition to the Blacklisted Territories described above.

2.2.2.4.In the absence of the jurisdictions listed in paragraph 2, Planet of the Apes Video Slot cannot be offered in the following territories.

Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

2.2.2.5. 2.2.2.5.

Azerbaijan and Cambodia, Canada. China. France. India. Indonesia. Laos. Malaysia. Myanmar. Papua New Guinea. Qatar. Russia. South Korea. Thailand. Turkey. Ukraine.

2.2.2.6. In addition to the jurisdictions listed in paragraph 2, Narcos Video Slot cannot be offered in these territories:

Indonesia, South Korea.

2.2.2.7. 2.2.2.7. Street Fighter Video Slot cannot be offered in any other jurisdictions than those listed in paragraph 2.

Anguilla. Antigua & Barbuda. Argentina. Barbados. Belize. Bermuda. Bolivia. Bonaire. Brazil. Canada. Cayman Islands. China. Chile. Clipperton Island. Columbia. Costa Rica. Paraguay. Peru. Puerto Rico. Saba. Saint Barthelemy. Saint Eustatius. Saint Kitts and Nevis. Saint Lucia. Saint Martin. Saint Pierre and Miquelon. Saint Vincent and the Grenadines. South Korea. Turks and Caicos Islands.

2.2.2.8. 2.2.2.8. Fashion TV Video Slot cannot be offered in any other jurisdictions than those listed in paragraph 2.

Cuba, Jordan, Turkey, Saudi Arabia.

2.2.2.9. The following territories are not allowed to play Universal Monsters: Dracula, Creature from the Black Lagoon Creature from the Black Lagoon Phantoms Curse, Dracula and The Invisible Man

Andorra.